Effective Date: May 25, 2018
Information We Collect on Our Own Behalf.
(a) Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. When you use the Luso Charm Products or if you visit our website, we may receive certain information about you as described below. We are sending promotional emails and we may send you service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them from your user account or by canceling your account.
How We Use Your Information.
(a) We use the information that we collect to operate and maintain our Sites and the Luso Charm Products and to respond to your questions and concerns.
(b) If you have given your consent, we use the information that we collect to send you marketing communications in our newsletters.
(c) We also use the information that we collect to help our customers improve their website(s).
How We Share Your Information.
(a) Personally, Identifiable Information: Luso Charm will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Luso Charm (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Site or Products, such as posting comments on our HelpCenter page, will be available to others. If you remove information that you have made public on our Site, copies may remain viewable in cached and archived pages of our Sites or if other users have copied or saved that information.
(b) Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Luso Charm Services.
(c) Instances Where We Are Required To Share Your Information: Luso Charm will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Luso Charm, our users or others.
(d) Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@Luso Charm.com.
Storage and Processing.
Your information collected through the Luso Charm Service may be stored and processed in the United States, Europe, or any other country in which Luso Charm or its subsidiaries, affiliates or service providers maintain facilities. Luso Charm may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or European Econonmic Area, please note that we will not transfer information, including personal data, to a country outside of the European Union or European Economic Area.
How We Protect Your Information.
Luso Charm is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Luso Charm or guarantee that your information on the Luso Charm Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at support@Luso Charm.com
Compromise of Personal Information.
In the event that personal information is compromised as a breach of security, Luso Charm will promptly notify our customers in compliance with applicable law.
Your Choices About Your Information.
Our Retention Of Your Information.
(a) If you have an account with Luso Charm, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
(b) If you are a visitor to the Luso Charm Sites we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Sites.
Protecting the privacy of young children is especially important. For that reason, Luso Charm does not knowingly collect or solicit personal information from anyone under the age of 16. In the event that we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at support@Luso Charm.com
Links to Other Web Sites.